SECO’s continuous commitment to customer satisfaction has been strengthened with the upgrade of their ISO 9001:2008 certification to the new ISO 9001:2015 standard for its business and quality management systems. The ISO 9001:2015 certification was awarded by international accreditors SGS.
ISO 9001 is the internationally recognized standard for the quality management of businesses and helps organisations demonstrate to customers that they can offer products and services of consistently good quality. It applies to the processes that create and control the products and services which an organisation supplies. In addition, ISO 9001 standard prescribes the systematic control of activities to ensure that the needs and expectations of customers and other stakeholders in the business are met.
Since SECO’s first accreditation, the company has continued to meet the ever-growing customer demand for the highest levels of quality. SECO’s quality improvement plan aims to identify any areas that need improvement and thereafter set up the appropriate corrective actions to ensure high standards are maintained.